Privacy Policy

VCare Chennai operates https://www.vcarechennai.com and provides mobile services through our applications and platforms (collectively, the "Services"). This Privacy Policy explains how we collect, use, disclose, and protect your information when you use our Services.

By accessing or using our Services, you agree to the terms of this Privacy Policy. If you do not agree with the terms of this Privacy Policy, please do not access or use our Services.

1. Information We Collect

1.1 Information You Provide to Us

Account Information:

When you register for an account, we collect your name, email address, phone number, and other contact information.

Payment Information:

If you make a purchase, we collect your payment details, such as credit card information or other financial data.

Customer Support:

If you contact us for support, we collect information about your issue and any other information you choose to provide.

1.2 Information We Collect Automatically

Usage Data:

We collect information about how you use our Services, such as the features you use and the time and duration of your activities.

Device Information:

We collect information about the device you use to access our Services, including the device's IP address, operating system, and browser type.

Location Information:

We may collect your approximate location information based on your IP address or other location-based services.

1.3 Information from Third Parties

We may receive information about you from third parties, such as social media platforms, if you choose to link your account with them.

2. How We Use Your Information

We use the information we collect to:

Provide, maintain, and improve our Services; Process transactions and send you related information; Respond to your comments, questions, and requests, and provide customer service; Communicate with you about products, services, offers, promotions, and events; Monitor and analyze trends, usage, and activities in connection with our Services; Detect, investigate, and prevent fraudulent transactions and other illegal activities; Personalize and improve the Services and provide advertisements, content, or features that match user profiles or interests; Facilitate contests, sweepstakes, and promotions, and process and deliver entries and rewards.

3. How We Share Your Information

We may share your information with:

Service Providers:

Third-party vendors who perform services on our behalf, such as payment processing, data analysis, email delivery, hosting services, and customer service.

Business Transfers:

If we are involved in a merger, acquisition, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.

Legal Requirements:

If required by law or in response to valid requests by public authorities (e.g., a court or government agency).

Affiliates:

Our affiliates, in which case we will require them to honor this Privacy Policy.

Third Parties with Your Consent:

We may share your information with other third parties with your consent.

4. Security of Your Information

We take reasonable measures to help protect your information from loss, theft, misuse, and unauthorized access, disclosure, alteration, and destruction. However, no security measures are perfect or impenetrable, and we cannot guarantee the security of your information.

5. Your Choices

5.1 Account Information

You can update or delete your account information at any time by logging into your account settings. If you wish to delete your account, please contact us, but note that we may retain certain information as required by law or for legitimate business purposes.

5.2 Promotional Communications

You may opt-out of receiving promotional emails from us by following the instructions in those emails. If you opt-out, we may still send you non-promotional emails, such as those about your account or our ongoing business relations.

6. Children's Privacy

Our Services are not directed to individuals under 13. We do not knowingly collect personal information from children under 13. If we become aware that a child under 13 has provided us with personal information, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. If we make changes, we will notify you by revising the "Last Updated" date at the top of this policy and, in some cases, we may provide additional notice (such as adding a statement to our homepage or sending you an email notification). We encourage you to review this Privacy Policy periodically to stay informed about our practices.